Privacy Policy
Last Updated: Jan 2025
General
We at Overlap Group LLC (“Overlap Group,” “we,” “our,” or “us”) respect your privacy, are committed to protecting it, and want to keep you informed about how we collect, use, and share the information we receive.
This Privacy Policy (“Policy”) serves to inform you of our policies and procedures regarding the collection, use, and disclosure of information when you visit Overlap Group or any other site built, hosted, or operated via our Service (collectively, the “Site”) and when you use any part of our services available through the Site or related applications, toolbars, widgets, or distribution channels (the “Service”). This Policy applies to information you provide to us through the Site or Service, information collected when you access or use content on the Site, and information collected on your behalf as part of the Service.
Grounds for Data Collection
The processing of your personal information (i.e., any information that could reasonably identify you; referred to as "Personal Information") is necessary to fulfill our contractual obligations to you, provide our services, protect our legitimate interests, and comply with legal or regulatory requirements. More details are provided in the “How We Use Your Information” section of this Policy.
By using our Service, you consent to the collection, storage, use, disclosure, and other processing of your Personal Information as described in this Policy.
How Do We Receive Information About You?
We collect your Personal Information from various sources:
Directly from You: When you voluntarily provide personal details to create an account (e.g., your name and email address).
When You Use Our Site or Service: For example, in connection with transactions or other interactions.
From Third Parties: Such as:
Traffic analytics vendors.
Public records.
Clients utilizing our Service (e.g., website owners).
Types of Information We Collect
1. Personal Information:
We may collect Personal Information to provide and improve the Service, administer accounts, and facilitate communication. Examples include:
Identifiers: Name, email address, mailing address, company name, country, and website URL.
Commercial Information: Billing and financial details if you make transactions on our Site.
Network Activity Information: IP address, device location, and other technical details automatically recorded during Service use.
Audio Information: Recorded calls for support, training, or security purposes.
2. Non-Personal Information:
This includes anonymized information about Service usage, such as:
Log Data (e.g., browser type, operating system, device type, and search activity).
Website behavior (e.g., page visits or preferences).
Cookies
We use cookies to collect information and enhance user experience. Cookies are small data files stored on your device.
Types of Cookies We Use:
Persistent cookies to save login details for future sessions.
Session cookies to enable specific features and analyze usage patterns.
Managing Cookies:
You can manage cookie preferences via our cookie management system (accessible via the blue icon on the bottom left of the Site) or your browser settings. Steps to disable cookies vary by browser:
Safari: Adjust settings under “Privacy.”
Chrome, Firefox, Opera, Internet Explorer: Refer to the “Help” section of your browser.
For mobile devices:
Apple Devices: Go to “Settings” > “Privacy” > “Advertising” and enable “Limit Ad Tracking.”
Android Devices: Open “Google Settings” > “Ads” > “Opt out of interest-based ads.”
Note: Instructions may vary based on device or operating system updates.
Third-Party Cookies: You can disable targeting/advertising cookies via the Network Advertising Initiative. Additional resources:
European Interactive Digital Advertising Alliance (EU)
Internet Advertising Bureau (US)
Deleting or disabling cookies may impact Site functionality.
For any privacy-related concerns, you can contact us at hello@overlapgroup.com.
How We Use Your Information
Provision of Service: Personal Information is used to provide and improve services, respond to queries, and offer support.
Service Announcements: Updates and notifications about services are communicated to users.
Marketing Purposes: Personal Information (e.g., email, phone) may be used for newsletters, promotional materials, or targeted ads. Users can opt out via an "unsubscribe" link.
Opt-Out Option: Users can decline marketing-related uses of their information, but Personal Information may still be used for non-marketing purposes.
Analytics and Research: Data is used for surveys, research, and feature development to improve services.
Protecting Interests: Information may be used to defend against claims, prevent fraud, or protect users and company property.
Policy Enforcement and Compliance: Information is used to enforce terms and comply with legal requirements.
Sharing of Information
Internal Use: Shared with employees and affiliated companies to deliver services.
Third-Party Service Providers: Shared for tasks like hosting, maintenance, analytics, and database management. These parties adhere to this policy.
Business and Marketing Partners: Personal Information may be shared with affiliates or partners based on prior interaction.
Law Enforcement and Legal Compliance: Disclosures may be made to comply with laws, respond to claims, or protect rights and safety.
Mergers and Acquisitions: Data may be shared during business transitions such as mergers or sales.
Retention and Security
Data Retention: Personal Information is retained as long as necessary to fulfill obligations or comply with laws.
Security Measures: Data is safeguarded using administrative, technical, and physical measures, but complete security cannot be guaranteed.
User Rights
EU Users: Rights to access, correct, delete, or restrict processing of Personal Information.
California Consumers (CCPA): Rights to disclosure, access, erasure, and opting out of data sales (though data is not sold).
Other Regions: Similar rights may apply; contact for clarification.
Children's Privacy
The site and services are not intended for minors, and Personal Information from children is not knowingly collected. Parental consent is required for minors' use.
International Data Transfers
Data may be processed or stored outside the user’s jurisdiction. Measures like agreements or adequate data protection standards ensure compliance with GDPR.
Policy Updates
The policy is updated regularly (at least annually), with major changes communicated clearly on the site.
Contact Information
For questions or requests: bill@overlap.pro.